Where do first responders actually go for support when they’re not ready, or not willing, to sit across from a
therapist?
In this resource-focused episode, we sit down with Dr. Heather Hadjistavropoulos, Executive Director of
PSPNet, to explore a different approach to mental health care for public safety personnel.
PSPNet is a Canadian program offering confidential, self-directed, internet-delivered therapy tailored
specifically to the realities of frontline work. No employer involvement. No waiting rooms. No requirement to
be “ready” to talk face-to-face.
In this conversation, we cover:
• What PSPNet is and how it works
• Who it’s designed for, including first responders and their families
• How confidentiality is handled and why that matters
• The most common barrier to seeking help and why so many people try to manage it on their own
• What the research actually shows about outcomes
This episode also builds on earlier conversations from Episode 15, Hidden in Plain Sight: The Research
Behind Military and First Responder Families in Canada, featuring Dr. Heidi Cramm and Lisa Delaney of
Garnet Families at Queen’s University. Together, these conversations reflect a broader Canadian
landscape of research and support for those who serve.
If you’re a first responder, love one, or recognize that something isn’t quite right but don’t know where to
start, this episode offers a practical, private entry point.
🔗 Learn more: PSPNet.ca
📞 In Canada, call or text 988 for immediate mental health support
And remember, if it keeps you here, let’s talk about it.
Guest:
Dr. Heather Hadjistavropolous, C. Psych, Executive Director of PSPNet
Resources Discussed in This Episode
If you or someone you know needs support, help is available.
• 988 Suicide Crisis Helpline (Canada)
Call or text 988
• Boots on the Ground
Peer support for first responders and families
https://bootsontheground.ca
• Wings of Change Peer Support
Support for public safety personnel and families
https://wingsofchange.ca
• I’ve Got Your Back 911
A charity with awesome merch supporting the mental health of first responders across Canada and (among
other things) the creators of a new APP connecting first responders and their families to help at the touch of
a button
https://ivegotyourback911.com